Jason
Factory Reset NSW100-10P
Options
All Replies
-
Hi @Pook ,
The symptom you describe seems the Switch is stuck at booting stage.
May you able to connect a console cable and share the screenshot of the output when the Switch boots up?
Thanks.
0 -
Thanks, I don't have a cable but it is worth investing in one. Can you link me to what I need?
0 -
Hi @Pook ,
NSW100-10P is using RS232 as console port, so you may need to buy a RS232-to-USB cable.
After connecting the console cable between your PC and the Switch, run the terminal software like Tera Term or Putty and boot up the Switch.
Please note the baudrate(speed) should be configured as 115200 in the terminal software.
Jason0
Categories
- All Categories
- 395 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 81 Nebula Status and Incidents
- 5.1K Security
- 83 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 914 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 210 Service & License
- 337 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2K FAQ
- 912 Nebula FAQ
- 415 Security FAQ
- 237 Switch FAQ
- 207 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 139 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 62 Security Highlight