[NEBULA] AP offline in Nebula Portal

TACHub_SystemsTACHub_Systems Member Posts: 1
edited April 21, 2020 9:52AM in Nebula AP

The AP is showing offline in Nebula Portal. We have check the AP and it was not blinking any lights.

Troubleshooting steps performed:

  1. Re-seat ethernet cable.
  2. Change ethernet cable.
  3. Plug in other ethernet port.
  4. Power cycle AP for 5 mins.

With the above steps performed, the AP is still showing offline in Nebula and on physical check, the AP is not producing any lights.

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