[NEBULA]where i found the firmware for manual update of switch NSW Total Series? Thnak You very Much

AndreaSdringola · April 16, 2019 4:30AM

good evening, I wanted to know if it was possible to manually update the firmware of the 
NSW100-10 and NSW100-10P and NSW100-28p switchs devices; From the NCC Console it cannot complete the total 
firmware update but remains partial in orange; I don't understand why it's not possible, 
find the firmware and do the manual update like the traditional zyxel switches. Thank you.
Andrea Sdringola

Nebula_Jason · April 16, 2019 11:23AM

Hi @AndreaSdringola,

I will PM you for detail information later.
Please help to check you Forum Inbox.

Thanks.

tj_tazergy · April 17, 2019 2:25AM

I'm having the same issue w/ an NSW100-28P. Can you please advise how I can upgrade the switch manually?

Thanks in advance,

TJ

Nebula_Jason · April 17, 2019 11:47AM

Hi @tj_tazergy,

I will PM you later.
Please help to check you Forum Inbox.

Thanks.

tj_tazergy · April 18, 2019 7:36PM

FYI to anyone who may encounter the same issue - this was resolved with a manual firmware update via the local web UI of the switch.

Nebula_Jason · April 22, 2019 11:36AM

Hi All,

Generally if your device shows partially done, need firmware upgrade, please go to firmware management page to upgrade device FW.

Image: https://us.v-cdn.net/6029482/uploads/editor/qd/b056c0he87o7.jpg

However, for specially cases that firmware upgrade cannot be perform, please feel free to contact Zyxel support any time.

Hope it helps.

AndreaSdringola · April 22, 2019 8:19PM

Good morning, actually a big thank you to Jason, because thanks to the firmware, 
his help and manual action it was possible to completely solve the problem. 
Thanks Jason.

helpdesk365 · May 29, 2019 6:35AM

I found the firmware upgrade page in the Site-Wide - Configure - General Settings of the Nebula Control Center, not the on the Switch page as it seems to show above. From there, you can choose to 'perform the upgrade now' and it will perform the update for you.
Hope this helps someone else

foxxp · November 12, 2019 1:38PM

I'm having the same issue w/ an NSW100-10. Can you please advise how I can upgrade the switch manually?

Nebula_Jason · November 16, 2019 8:57PM

Hi @foxxp ,

To have more details to identify the issue you have, I will PM you for more information.

Please help to check your Forum Inbox.

Thanks.

[NEBULA]where i found the firmware for manual update of switch NSW Total Series? Thnak You very Much

All Replies