ZW USG 1100 unexpected reboot

ZW USG 1100 start unexpected reboot. UTM is on. After reboot debug log without errors. Firmware is 4.31.
Write 2 times to support, but no anwers. Where i can see causes of reboots?
Write 2 times to support, but no anwers. Where i can see causes of reboots?
Accepted Solution
-
Zyxel_Emily Moderator, Zyxel Offical Agent Posts: 741
mod
Hi @alexey,About reboot issue, we need more information to help you on this case.I will send you private message for some basic information of this issue.
Sign In to comment.
All Replies
We have the same problem, with our ZyWALL 310 ... started since last week...
Our device rebooting in every 3 days, we cannot find any info in the log files, now trying to save log to USB drive...
Do you have any update about that ?
firmware: V4.31(AAAB.0) / 2018-03-27 17:03:23
We also have some USG1100 here. (Running) Firmware still on V4.20(AAPK.2)ITS-WKk02-r75831.
Can we update without any issue?
Thank you!