zyxel cloud
emau74
Posts: 53 Ally Member
Hello,
I have had problems since I switched to fiber changing modems;
practically I can't access the modem from outside the Zyxel cloud, the word "device not found" appears to me;
from the assistance I was told to enable in the UPNP modem but it was already enabled; then I was told to disable the proxy but to no avail.
the nas continues to say that UPnP is not enabled (fig.1) but on the modem it is enabled (fig.2)
how can I do?
#NAS_Aug_2019
how can I do?
#NAS_Aug_2019
0
Comments
-
What modem were you using before?Please check on the back of the modem if your "Home&Life Hub" actually is a Zyxel VMG8825 OR a Sercomm WD300: strangely enough, they share the same chassis and almost the same GUI, but it seems the Sercomm device suffers from a poor and bug-ridden firmware.
1 -
before I used a fritz box;check the model tonight.thank you0
-
i confirm...is Sercomm WD300;
i have solution?0 -
I'm afraid the problem seems to be the sercomm modem0
-
but with zyxel VMG8825 the problem is not there?
0 -
I think it should work (I have VMG8823).
1
Categories
- All Categories
- 347 Beta Program
- 2.1K Nebula
- 114 Nebula Ideas
- 77 Nebula Status and Incidents
- 5K Security
- 44 USG FLEX H Series
- 246 Security Ideas
- 1.2K Switch
- 65 Switch Ideas
- 901 WirelessLAN
- 33 WLAN Ideas
- 5.8K Consumer Product
- 204 Service & License
- 326 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.8K FAQ
- 831 Nebula FAQ
- 401 Security FAQ
- 219 Switch FAQ
- 190 WirelessLAN FAQ
- 45 Consumer Product FAQ
- 136 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 71 About Community
- 61 Security Highlight