NSA325 "lost" Music and Video Folders
Lock
Posts: 4 Freshman Member
I have a NSA325 v1 with most recent firmware. I was using my tv to watch a video and noticed it was not available. Upon further investigation I noticed the only shared folder available to me was the "photos" folder. I have looked to make sure that twonky was turned on and that the folders are published and they are. I can access the folder with my laptop, but none of my media players on the tvs can see them. I contacted support and was advised that the device was "no longer supported" and that the only thing they could advise was to reset it. Which I did with no improvement. I refreshed the TWONKY service and can see that it is only pulling files from the "photos" folder. This just happened a few weeks ago after years of flawless service so I am not sure what caused it. I also noticed the below article and wondered if this is the issue.
#NAS_Jun_2019
https://support.zyxel.eu/hc/en-us/articles/360000661479
Any suggestions? Thanks in advance#NAS_Jun_2019
0
Best Answers
-
Restart/Rescan/Clear Cache did not work at all. The previous workaround does work, however, it is a bit more complicated for the 325v1. It does not have SSH installed, but I stumbled across the below article on how to install it on the 320 and it worked.
https://blog.julianxhokaxhiu.com/en/how-to-setup-an-ssh-server-on-zyxel-nsa320/
1 -
repost0
All Replies
-
Do you try to the workaround of that link?
https://support.zyxel.eu/hc/en-us/articles/360000661479
You also can check my previous post.
https://homeforum.zyxel.com/discussion/2546/nsa325-lost-music-folders/p1
- If you used CIFS (\\NAS_IP), is it able to see/access the folder/file?
- If you used Windows Media Player, is it able to see/access the folder/file?
- What is the setting of "Share Publish"?
- What is the current firmware version of your NSA325v1?
0 -
· No. I have not attempted this yet as I have not had a great deal of experience with Linux. I was hoping there might be an alternative
· I have not used CIFS
· Windows 10 Window Media Player does not see either the Video or Music folders. It does see the photos folder.
· See attached
· NSA325_4.81(AAAJ.1)
0 -
Try to use these option of Twonky web interface to see if there is any improvement.
If not, you may need to try that link's workaround.0 -
Restart/Rescan/Clear Cache did not work at all. The previous workaround does work, however, it is a bit more complicated for the 325v1. It does not have SSH installed, but I stumbled across the below article on how to install it on the 320 and it worked.
https://blog.julianxhokaxhiu.com/en/how-to-setup-an-ssh-server-on-zyxel-nsa320/
1 -
repost0
Categories
- All Categories
- 347 Beta Program
- 2.1K Nebula
- 114 Nebula Ideas
- 77 Nebula Status and Incidents
- 5K Security
- 44 USG FLEX H Series
- 246 Security Ideas
- 1.2K Switch
- 65 Switch Ideas
- 901 WirelessLAN
- 33 WLAN Ideas
- 5.8K Consumer Product
- 204 Service & License
- 326 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.8K FAQ
- 831 Nebula FAQ
- 401 Security FAQ
- 219 Switch FAQ
- 190 WirelessLAN FAQ
- 45 Consumer Product FAQ
- 136 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 71 About Community
- 61 Security Highlight