ATP 200 last firmware and VPN SSL

Acquatecno
Acquatecno Posts: 3
First Anniversary First Comment
edited April 2021 in Security
Hello.
since i upgraded to last firmware (4.60) the vpn connection trough SecuExtender 4.0.3.0 doesn't work anymore.
It perfectly work only booting the device with the precedent firmware (4.55).
Any solution?
Thank you to all.

All Replies

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    @Acquatecno
    The SSL VPN(SecuExtender 4.0.3.0) is working without any issue from v4.55 to v4.60 on my lab.

    What format did you fill on Server IP? domain or IP address?
  • ip address....
  • Mario
    Mario Posts: 104  Ally Member
    First Anniversary 10 Comments Friend Collector Zyxel Certified Network Engineer Level 1 - Security
    Hi Acquatecno
    I don't have problems at ATP200 on 4.60 with ssl vpn.
    Is it an local user?
    And are you able to logon on the webinterface with this user/pass?
    You can check the SecuExtender.log on c:\users\USERNAME\ for errors?
    Thanks
    Mario







  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    edited November 2020
    @Acquatecno

    To collect complete information, 

    after issue occur,

    1. Please Go to My PC>Local Disk C
    Collect "SecuExtenderHelper.log"
    2. and then Go to My PC>Local Disk C>Users>select the file of account which you login
    Collect "SecuExtender.log" 
    Please provide message the configuration and above information for check further.

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