VPN50 SSL - connection allowed only first user

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Antonio1976
Antonio1976 Posts: 7
First Comment
edited April 2021 in Security
I have ZyWall VPN50.
I have configured SSL VPN but only the first user is allowed to connect, from second SecuExtender cannot connect.

This is the message log:

[ 2020/10/30 15:56:43 ][SecuExtender Helper] ==============================
[ 2020/10/30 15:56:45 ][SecuExtender Helper] Request(106): REMOVE 4079724736/3052283741 21 4294967295 4294967295
[ 2020/10/30 15:56:45 ][SecuExtender Helper] Remove Routing
[ 2020/10/30 15:56:45 ][SecuExtender Helper] Remove prioritize routing
[ 2020/10/30 15:56:45 ][SecuExtender Helper] Failed to change default route
[ 2020/10/30 15:56:45 ][SecuExtender Helper] Get netsh path = powershell
[ 2020/10/30 15:56:45 ][SecuExtender Helper] Set-NetIPInterface -InterfaceAlias "Ethernet 2" -InterfaceMetric 30
[ 2020/10/30 15:56:45 ][SecuExtender Helper] ZyShellExecute start.
[ 2020/10/30 15:56:47 ][SecuExtender Helper] ZyShellExecute WaitForSingleObject() result = 0
[ 2020/10/30 15:56:47 ][SecuExtender Helper] GetExitCodeProcess
[ 2020/10/30 15:56:47 ][SecuExtender Helper] lpszFile = powershell, lpszParam = Set-NetIPInterface -InterfaceAlias "Ethernet 2" -InterfaceMetric 30, dwExitCode = 1, dwError = 0
[ 2020/10/30 15:56:47 ][SecuExtender Helper] Failed to read from client(2): 109, 0
[ 2020/10/30 15:56:47 ][SecuExtender Helper] Start to Disconnect pipe...
[ 2020/10/30 15:56:47 ][SecuExtender Helper] Shutting down a pipe connection instance...
[ 2020/10/30 15:56:47 ][SecuExtender Helper] ==============================

All Replies

  • Zyxel_Charlie
    Zyxel_Charlie Posts: 1,034  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
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    @Antonio1976

    To collect complete information, 

    after issue occur,

    1. Please Go to My PC>Local Disk C
    Collect "SecuExtenderHelper.log"
    2. and then Go to My PC>Local Disk C>Users>select the file of account which you login
    Collect "SecuExtender.log" 
    Please provide message the information for check further.

  • Antonio1976
    Antonio1976 Posts: 7
    First Comment
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    Now vpn works well.
    I had to restart ZyWall and now there aren't problems.

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