Zywall USG 1100 captive portal not showing up on iOS devices
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Freshman Member
Hello!
Here is a tricky question. We configured a Web authentication on our Zywall 1100 so that we could authenticate clients from a specific network (Wi-Fi) using external Radius server. It works great on Android devices and when you connect to Wi-fi and try to open any page using http. It redirects correctly to authentication page.
But there are 2 issues:
When you try to open some website using https, it does not redirect to required service since there is a certificate mismatch.
But what more troublesome, the iOS devices does not show a captive portal at all.
I also suspect, that this is a https related issue.
I contacted support, but they send me to Apple %)
Where should i dig?
Here is a tricky question. We configured a Web authentication on our Zywall 1100 so that we could authenticate clients from a specific network (Wi-Fi) using external Radius server. It works great on Android devices and when you connect to Wi-fi and try to open any page using http. It redirects correctly to authentication page.
But there are 2 issues:
When you try to open some website using https, it does not redirect to required service since there is a certificate mismatch.
But what more troublesome, the iOS devices does not show a captive portal at all.
I also suspect, that this is a https related issue.
I contacted support, but they send me to Apple %)
Where should i dig?
0
All Replies
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Hello Bel,
For this case,
the mechanism of Web captive portal support http only, so please follow correct setting to avoid this situation occur.
Go to Configuration >System>WWW>Disable "Redirect HTTP to HTTPS" and the clients will be redirected to authentication page(Mobile) after connected with SSID. The PC user need to type ex: www.yahoo.com on browser, and then will be redirect to authentication page.
Secondly, I tested the IOS device(iphone 7, IOS version 10.2) locally, and it can be redirected without any issue.
Charlie0
Zyxel Employee
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