[NEBULA] Nebula Portal Down?

Pook
Pook Posts: 136  Ally Member
First Anniversary 10 Comments Nebula Gratitude Friend Collector
edited April 2021 in Nebula

Hi There

Anyone else struggling to acces their portal? All I get is a black screen with a blue spinning circle! Tried on alterate devices/browsers and even a different IP address just in case.


The mobile app seems ok though so I can at lease do some basic tasks.

Accepted Solution

All Replies

  • Pook
    Pook Posts: 136  Ally Member
    First Anniversary 10 Comments Nebula Gratitude Friend Collector

    Still down! I really hope it is back up in the morning as I have a new site to setup.

  • Pook
    Pook Posts: 136  Ally Member
    First Anniversary 10 Comments Nebula Gratitude Friend Collector

    Ok so still down for me, where can I raise a support case please? All I get when I log in is this..


  • [Deleted User]
    [Deleted User] Posts: 213  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment

    Hello @Pook,

    I wrote you a personal message regarding this to verify this further.

    Best regards

    Lukas

  • Pook
    Pook Posts: 136  Ally Member
    First Anniversary 10 Comments Nebula Gratitude Friend Collector

    Thanks Team

    I can confirm I am back in, thanks for fixing so quickly! You guys are awesome :-)

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