Guest Wi-Fi Time Expired pop-up box

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RT_CSI
RT_CSI Posts: 1
First Anniversary
edited April 2021 in Security
I am trying to login to our new Zyxel USG60W and am getting the message box "Guest Wi-Fi Time Expired".  This message box continues to reappear after clicking the OK button.  I cannot get past this to make the modifications necessary.  I think this only started after switching to easy mode.

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  • Zyxel_Stanley
    Zyxel_Stanley Posts: 1,366  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Welcome to Zyxel Community. :)

    We have addressed this situation, and will fix it in next release.
    You can reboot your device, and the symptom will disappeared.

  • Djaburg
    Djaburg Posts: 1
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    Has this been resolved and released yet?  Does turning the guest network off also "resolve" the issue?  Seems like it's taking a long time and my clients USG40W has latest firmware.
  • Zyxel_Vic
    Zyxel_Vic Posts: 281  Zyxel Employee
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    Hi @Djaburg
    This fix will be included in the next upcoming release (v4.35)
  • jwgmmr
    jwgmmr Posts: 4
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    I am on USG60 with firmware 4.35-AAKY.2 (the latest available). No issues in advanced mode. Appears only in Easy mode.

  • CHS
    CHS Posts: 177  Master Member
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    edited January 2020
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    Hi @jwgmmr

    Can you share the screenshot what you met?

  • jwgmmr
    jwgmmr Posts: 4
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    Easy-Mode-ZyxelComm.png

    Easy mode is no longer usable; fortunately after the problem first started, I was able to (briefly) switch to expert mode as the default login .... and I am about to find out if the guidance above works for me (ref: "You can reboot your device, and the symptom will disappeared.")

  • jwgmmr
    jwgmmr Posts: 4
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    I rebooted the device and haven't been able to re-create the issue.

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