SecuExtender lost connection

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Martin_Kuchar
Martin_Kuchar Posts: 38  Freshman Member
First Anniversary Friend Collector First Comment
edited April 2021 in Security

Hello, we still have problems with SSL VPN disconnections. Time to time, sometimes 5 times in one day, the SecuExtender disconnects - lost connection. The line looks good, because another SSH session to other servers are still alive.

We urgently need to know how to track the reason of disconnections.

Thank you very much. Logs from SecuExtender and USG 110 are available.

Accepted Solution

  • Martin_Kuchar
    Martin_Kuchar Posts: 38  Freshman Member
    First Anniversary Friend Collector First Comment
    Answer ✓
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    Kernel panics was resolved with help of @Zyxel_Emily . In case of questions, you can contact me with private message.

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  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,450  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Martin_Kuchar

    Can you send me your configuration file and SecureExtender log via private message?Let me test it at my lab. 

  • Martin_Kuchar
    Martin_Kuchar Posts: 38  Freshman Member
    First Anniversary Friend Collector First Comment
    Answer ✓
    Options

    Kernel panics was resolved with help of @Zyxel_Emily . In case of questions, you can contact me with private message.

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