License activation

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Jaromir
Jaromir Posts: 2
First Anniversary First Comment
edited April 2021 in Security
Hello,
I have registered license for my USG40W firewall. I wonted to link services but there is an error information: There is no compatible product. I have checked part number of license and it seem to be for this model.
Thank You

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  • jasailafan
    jasailafan Posts: 191  Master Member
    First Anniversary 10 Comments Friend Collector First Answer
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    I got the same issue before. You need to upgrade usg40w to 4.60(AALB.1) and try to link the license again. It should be working.

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,078  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Could you provide the device serial number, device mac address and license key to me via private message?
    Thanks. 

  • Jaromir
    Jaromir Posts: 2
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    Hi Jeff,
    can You send mi email address or other way how to send the information?
    Thank You
  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,078  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Jaromir

    I have sent a private message to you. You can check it on your upper right corner Inbox icon.
    Many thanks.

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