ATP 500 freezes when BWM is turned on

Ver_NikVer_Nik Member Posts: 3
edited October 27, 2020 11:14AM in ZyWALL ATP Series
Good afternoon, there is ATP500, it works stably, the firmware costs 4.55. But as soon as I turn on and configure BWM, after a while with BWM turned on, it just stops responding to pings from LAN and WAN. Only a physical reboot of the device helps. Tell me what could be the matter, I have already tried everything, or is it a factory defect?

The moment it stops working, the photo in the picture

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