Cannot get registered AP NWA 1123 online in nebula

RayCap
RayCap Posts: 1
edited April 2021 in Nebula
I registered device, it says offline, steady green light

All Replies

  • Zyxel_Joslyn
    Zyxel_Joslyn Posts: 360  Zyxel Employee
    First Anniversary Friend Collector First Answer First Comment
    Hi @RayCap

    If the LED is steady green but not connecting to NCC, it means the AP configuration is not default. Could you try to reset the AP back to default and connect it back to your environment? Ensure it can surf the internet, then it sould connect to NCC automatically.
    Please let me know if it helps.

    Joslyn

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