When Im in a different wifi network my vpn doesn't work on mac

RafaelRafael Member Posts: 3
edited September 12, 2020 2:32AM in ZyWALL USG Series
When I connect with my regular wifi network and i connect to my vpn via SecuExtender I can access to my RDP and my other resources, but when I change my wifi network I can connect to my vpn via SecuExtender it says connect but i can't access to my RDP .

All Replies

  • jasailafanjasailafan Member Posts: 93  Ally Member
    Could you explain more about "I change my wifi network"?
    What's the difference between the regular wifi network and the new wifi network?
    What's the model of usg in your network?
  • When Im at home im connected to a wifi network, but when i go anywhere else and connect to that wifi network, my SecuExtender says connected but I can't use RDP.

    My regular network is from a google home router and the other networks are from a router, that's the only difference.

    When I use a Windows computer it doesn't matter what network i use, I always connect and then can use my RDP. 

    Its only on the macs, In my family we have two macs and have the same problem. 
  • Zyxel_EmilyZyxel_Emily Zyxel Official Agent Posts: 731  mod

    Hi @Rafael,

    What is the WAN IP address of the ZyWALL/USG?

    Could you give us the routing table on macOS for the following four status respectively?

    command on macOS: netstat -rn

     

    When using your regular network in home

    1. Show the routing table before SecuExtender macOS is connected to ZyWALL

    2. Show the routing table after SecuExtender macOS is connected to ZyWALL

    3. Show the routing table after SecuExtender macOS is disconnected.

     

    Then switch your macOS to other wifi network

    4. Show the routing table after SecuExtender macOS is connected to ZyWALL

  • Hi! 
    I send the information in a private massage because it says it was to long to post here
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