How can I unlock a user who has been locked by ZyWALL USG due to failed login attempts?
Zyxel_Charlie
Posts: 1,034 Zyxel Employee
SCENARIO DESCRIPTION:
VERIFICATION:
I have forgotten my device login password, so I tried many times to log in to device.
But the device shows the password is wrong, and locked my address.
And after 5 minutes, I have found my password again.
But my address is still locked, how can I resolve this issue?
SETUP/STEP BY STEP PROCEDURE:
You can use the following CLI command to unlock the source IP address via console.
Router# configure terminal
Router(config)# unlock lockout-users W.X.Y.Z
Then the IP address W.X.Y.Z will be unlocked in the list.
You can try the password to authenticate with the device again.
VERIFICATION:
After unlocking the address, you will be able to log in to the device again.
Tagged:
0
Categories
- All Categories
- 347 Beta Program
- 2.1K Nebula
- 115 Nebula Ideas
- 77 Nebula Status and Incidents
- 5K Security
- 44 USG FLEX H Series
- 246 Security Ideas
- 1.2K Switch
- 64 Switch Ideas
- 900 WirelessLAN
- 33 WLAN Ideas
- 5.8K Consumer Product
- 204 Service & License
- 326 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.8K FAQ
- 832 Nebula FAQ
- 402 Security FAQ
- 219 Switch FAQ
- 190 WirelessLAN FAQ
- 45 Consumer Product FAQ
- 136 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 71 About Community
- 61 Security Highlight