Content Filter interfering with Windows Updates

iSpeed
iSpeed Posts: 110  Ally Member
First Anniversary First Comment
edited April 2021 in Security

I posted this previously, but I'm still having problems with the Content Filtering interfering with Windows Updates. Problem occurs on both ATP and USG series. I haven't identified which category is the cause, but overall it shouldn't interfere regardless. Any help appreciated. Zyxel tech can your devs look at this? Thanks

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,028  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @iSpeed

    We notice you report similar case on previous thread, would you please follow the instruction and send us the log to check what happened?

    Go to Monitor > Log > View log click Show Filter

    Filter the IP address and check if there is any related log on it?

    Can you send your configuration file via private message?

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