Whatsapp/Alexa block

Marko75

Good morning,

I have an ATP100 that I use in the company and also at home being on the upper floor, however, I encountered several problems with some services that I cannot identify ...

For example, Whatsapp has not been downloading or uploading audio or video files to chats for a few days, while some Echo Dot Alexa devices do not connect to amazon thus effectively preventing registration, to resolve I have activated "forword" in "App Patrol" for these two propellers (see attachment), but nothing ... someone can help me?

Zyxel_Jerry

Hi @Marko75

Welcome to Zyxel community

If it is blocked by App Patrol, it will display on the log

Go to Monitor > Log > View Log > select the category : Application Patrol

Can you have a screenshot on the page after the device try to connect to amazon?

Nobita

Zyxel_Jerry said:

Hi @Marko75

Welcome to Zyxel community

If it is blocked by App Patrol, it will display on the log

Go to Monitor > Log > View Log > select the category : Application Patrol

Can you have a screenshot on the page after the device try to connect to amazon?

Morning Jerry.
Thanks for the solution. It's a big help.
Also i have a request regarding the rest of the comments on this thread. Can you delete them? They seems like spam only and have no valid relation to the asked questions.
Thanks, Nobita_Kirisaki

seoguru109

Hi @Zyxel_Jerry
I was also encountring the same problem. Thanks for this answer. It helped me alot.

seoguru109

Hi @Zyxel_Jerry
I was also encountring the same problem. Thanks for this answer. It helped me alot.

Julion

Thank you Mark for the solution. I was hitting my head for days for solving it but all in vain. Your guide helped me and solved the issue in a sec. Thanks again for for your support.
Regards, Julion_Jil

Zyxel_Jeff

Hi @elizabethsawan

Welcome to the Zyxel community. You can refer to this discussion to learn how to block a specific application. Additionally, if you have any further questions in the future, we encourage you to create a new discussion post as it will make it easier for other users to see your question. Thank you.

https://community.zyxel.com/en/discussion/11083/app-patrol

elizabethsawan

Hey everyone, I'm elizabethsawan.

encountering similar problem with Instagram and looking for a solution, and curious where should I post about this issue of instagram. Thanks in advance!