how do I configure a VPN network to access from laptop or cell phone?



  • Mr_DJ said:
    Earth and others

    It's all fine enough. And of course, I've made the settings that you show and tried with them before I write here and it still does not work. But now Zyxel support has gained access to the NSG where I have the problem, so we need to see if they find out what's wrong.

    And to those who could read this, I do not need more answers here.

    Best regards

    Hi Zyxel Team,

    I have spent the day for something which should be easy on the NSG50, and when I have read M_DJ trouble, I figure out that Nebula_Chris, you can help me on that same way you did with Mr_DJ !! (I am unable to use the L2TP over IPsec, I have tried the Nebula logon, the RADIUS server, with iOS VPN client, windows VPN client...) nothing is working
    However I want to use the nebula cloud which is looking so powerfull when it works... and it would help my teamates which are asking me to be able again  tomonitor the production line (a flour mill)  from home !! 
  • Nebula_ChrisNebula_Chris Zyxel Official Agent Posts: 144  mod
    Hello @MaTT_T
    Welcome to the community!!
    Sure, I will help.
    First of all, I want to know if your NSG is located behind the NAT server and your firmware status is up to date? (At Gateway>Security gateway)

  • Nebula_ChrisNebula_Chris Zyxel Official Agent Posts: 144  mod
    edited October 19, 2018 3:15PM
    Dear All,
    This issue has been resolved, after MaTT_T has went through to the support channel. B)
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