[NEBULA] Registred NWA1123-AC Pro remains in standalone mode
Hello,
I'm a newbie in Zyxel products and have a question regarding the AP.
I have a GS1920 Switch and two NWA1123-AC Pro access points. The three items are successfully registered in Nebula, but one of the two access points remains "offline". There is no cloud connect active.
When administering as standalone, everything works fine.
I'm a newbie in Zyxel products and have a question regarding the AP.
I have a GS1920 Switch and two NWA1123-AC Pro access points. The three items are successfully registered in Nebula, but one of the two access points remains "offline". There is no cloud connect active.
When administering as standalone, everything works fine.
Dear Customer,
Congratulations! You have registered the following Nebula device.
Model: NWA1123ACPRO
MAC Address: BC:CF:...
Serial Number: S192L...
What could went wrong?
Thai you in advance :-)
0
All Replies
-
Solved, the Timezone was 1h different and after the change and one night the cloud is active :-)0
-
Hello @Klekki,
After you report this issue, we checked it and one of our services to ensure the Nebula cloud management communication security was not properly upgraded to the latest HTTPS certificate. For security, Nebula device rejects the connection and caused the service interrupts.The issue has been resolved and AP should be able to online now.Thanks.0
Categories
- All Categories
- 347 Beta Program
- 2.1K Nebula
- 114 Nebula Ideas
- 77 Nebula Status and Incidents
- 5K Security
- 44 USG FLEX H Series
- 246 Security Ideas
- 1.2K Switch
- 65 Switch Ideas
- 901 WirelessLAN
- 33 WLAN Ideas
- 5.8K Consumer Product
- 204 Service & License
- 326 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.8K FAQ
- 831 Nebula FAQ
- 401 Security FAQ
- 219 Switch FAQ
- 190 WirelessLAN FAQ
- 45 Consumer Product FAQ
- 136 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 71 About Community
- 61 Security Highlight