USG20W-VPN WiFi 2.4G SSID Profile AES Not Visible to WiFi Camera? 4.33WK19

SierraTechSierraTech Member Posts: 4
edited September 12, 2019 12:33AM in ZyWALL USG Series

I discovered an interesting problem. I noticed the "default" SSID Security Profile is set to AUTO (WPA2) which broadcast both TKIP & AES.


If I set SSID Security Profile to "AES", the camera does not see Router's radio and will connect to a WAP on a different channel using AES encryption (Same SSID name).


If I reconfigure SSID Security Profile back to "AUTO" the camera will see the USG radio and connect using AES.

Why would the WiFi not be visible to camera turning off TKIP? Using WiFi analyzer I see AES only. Camera will connect to a weaker AES encrypted AP, and not even list USG20W-VPN 2G WiFi channel.

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  • mMontanamMontana Member Posts: 82  Ally Member

    Which channel is using USG? WiFi nation/region is the correct one for your country?

    Wifi country is the right one on the WiFi Camera?

    I would not use TKIP for any of my wireless network, if cam do not support WPA2 AES, i should suggest you to do something different (client access point + ethernet or change camera)

  • Thanks mMontana! Answers below:


    Which channel is using USG? WiFi nation/region is the correct one for your country?

    USG Set to CH6 US (Other access points on CH11 & CH1).


    Wifi country is the right one on the WiFi Camera?

    YES (Sold in US, and Works ON OTHER US WAPs set for AES)


    I would not use TKIP for any of my wireless network, if cam do not support WPA2 AES, i should suggest you to do something different (client access point + ethernet or change camera)

    I agree, not using TKIP, the Camera is connected using AES, but network is not visible if SSID Profile set for "AES" and not "AUTO". This is what is strange.

  • Zyxel_CooldiaZyxel_Cooldia Zyxel Official Agent Posts: 605  mod
    edited September 19, 2019 2:25PM

    Hi @SierraTech ,

    Not sure if it is IOP issue. Can other wireless client see the SSID if the USG Security profile is set to “AES” at that time? If the SSID is not visible by camera, you may need to confirm with camera vendor.

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