[NEBULA] Dead GS1920v2-24HP

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dpssupport
dpssupport Posts: 7  Freshman Member
First Anniversary Friend Collector First Comment
edited April 2021 in Nebula

Hi Chaps,


I recently setup 12 x GS1920v2-24hp switch's for a client, unfortunately one has died. I returned it to my office and tried a complete reset but failed. The unit powers up but the "sys" light consistently flash's, if i connect my laptop to any port i get no connection and the switch led does not light up

Any idea's please

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  • Zyxel_Jason
    Zyxel_Jason Posts: 395  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @dpssupport ,

    If the SYS LED is always blinking after you power on the Switch, it may mean that the Switch can't boot up properly.

    Please contact the reseller or our local support and they will help you for RMA process.

    Hope it helps.

    Jason

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