secureporter on USG20-VPN not available after activation

Portzen

I have a USG20-VPN and have activated Content Filter.  I have that working, but today i activated my 30 day trial of SecuReporter.   This does not show up as an option in my menu on the USG20-VPN.  in my Portal i see it's activated and ready but in my menu i don't even see the catagory.  I am up to the latest firmware. (4.32) I am including a screen shot so you can see what i see, or rather don't see in my setup menu.  any help appreciated.

Zyxel_Charlie

@Portzen
If you have activated the secureport license, there is securereport option on GUI.
Can you private message your device's MAC, serial number and screenshot the license page for check further?
Press refresh button and screenshot the page


Charlie

Zyxel_Charlie

@Portzen
If you have activated the secureport license, there is securereport option on GUI.
Can you private message your device's MAC, serial number and screenshot the license page for check further?
Press refresh button and screenshot the page


Charlie

Portzen

Thanks Charlie, 

this morning when I logged in i could see that the Secureporter was in the list properly.  I suspect i just needed to wait long enough for the services to refresh.

i appreciate your response.

B