VPN IPSEC with L2TP works for Android but not for Windows 10

Hi Guys, i configuerd the client to Site VPN with L2TP on my NSG50 with nebula authetication, i can connect my android phone to the NSG over VPN but not my Win10 Laptop. i enterd the preshared key and username/password but on evrey try i get an error massage. i also tried with Zyxel VPN client, but this is also not working. Is there a how to or somthing else?

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