Hello to all.
I have known this problem for at least 4 years with several USG40W, at the time we were in version 3 of the firmware.
the symptoms are always the same: everything works fine for a few weeks, then everyone gets disconnected from wifi.
Zyxel has been asked several times, their answer is always the same: you have to restart the USG because these devices are not made to work 24/24... the joke!
so I set up a script as a consultant, which reboots the USG every week.
and Zyxel is satisfied with that......
As much to say that for my Wifi access points I switched to another much more serious brand, I have had UP access points for more than 120 days (last firmware update, befor it was 250 days !), without the slightest worry.
We sincerely apologies for the WiFi related issues you had met and we do care about WiFi stability issue seriously.
Our current released firmware had fixed those raised WiFi issues. You may upload your firmware to this version if you’re still suffering the WiFi issues
Meanwhile, we will also evaluate the insufficient part of our test plan especially in WiFi function.
I am experiencing problems with wifi connection to USG20W-VPN.
Sometimes wifi clients do not get IP address from DHCP.
The problem disappear rebooting the unit.
Firmware version is 4.32.
Will an update to 4.33 solve the problem?
To be honest Claudio, I wouldn't hold my breathe - we've all been having these issues with this router model from the get go and I've finally given up on this unit and ordered a different Zyxel model instead.
If the new model doesn't work I'll officially throw in the towel and not bother with Zyxel as their business offerings don't give me much confidence for anything.
WiFi issues had been fixed at V4.33, you can get the firmware from link blow..
We apologize for the unpleasant experience you had with USG-20W vpn.
if you encounter any issues with new model, just feel free to contact us
I just updated to V4.33(ABAR.0) / 2019-01-09 17:32:53 through the web interface. I will check if the error persists.
It seems the firmware you are linking is more recent. Why is not detected by the web interface?
It also seems to be for USG40W. Is it your error or it can be applied to USG20W-VPN?
Hi @ClaudioLoletti ,
Sorry, i provide the wrong link, the model should be USG-20W
You may download the firmware from the link here.
The wifi related fixes are included in this version.