Lockout user

ITserveITserve Member Posts: 1  Freshman Member
Dear community,

I have a USG60 with a locked out WAN ip adress, but when i try to unlock it the putty says can't unlock user from  xxxxxx WANIP. I did the following:
configure terminal 
show lockout-users (this finds 1 IP)
unlock lock-out-users WANIP 

then it says cant unlock user from WANIP.

somebody has a solution?

All Replies

  • Zyxel_CharlieZyxel_Charlie Zyxel Official Agent Posts: 861  mod
    @ITserve
    Does the issue occur every time?
    After the message shows"cant unlock user from WANIP", can you login with the account via GUI?
    I tested this feature locally without any issue.

    If the message display"cant unlock user from WANIP."~~It's probably, the account already been unlocked by system. 
    Charlie
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